Order Support

Terms

All orders are shipped FOB Phoenix, Arizona COD or credit card, unless other arrangements are made in advance. Company checks will only be accepted after a complete credit application is filled out, approved, and on file. All NSF checks will be assessed a $25.00 service charge. A service charge of 1.5% per month will be added to all past due accounts. Orders paid with Visa, MasterCard, American Express or Discover Card will be shipped to the billing address of the credit card only.

Claims and Returns

No returns will be accepted without our prior authorization and RGA number. All claims must be made within 10 days of receipt of goods. All defective products must be returned within 30 days after a RGA number is issued. Non-defective returned products are subject to a 20% restocking charge.

Backorders

Items out of stock will be backordered, unless specified on our invoice.