All orders are shipped FOB Phoenix, Arizona COD or credit card, unless other arrangements are made in advance. Company checks will only be accepted after a complete credit application is filled out, approved, and on file. All NSF checks will be assessed a $25.00 service charge. A service charge of 1.5% per month will be added to all past due accounts. Orders paid with Visa, MasterCard, American Express or Discover Card will be shipped to the billing address of the credit card only.
No returns will be accepted without our prior authorization and RGA number. All claims must be made within 10 days of receipt of goods. All defective products must be returned within 30 days after a RGA number is issued. Non-defective returned products are subject to a 20% restocking charge.
Items out of stock will be backordered, unless specified on our invoice.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
© 2013 - Billy Boat Performance Exhaust® and the B&B® logo are trademarks. All rights reserved.